Shipping Inquiry

Domestic orders (within Australia) would be processed within 7-10 working days and shipped through a domestic courier company. In case you need your order in a short time period- Please write to us at hello@noveltysweets.com. We would try our best to meet your timelines, if possible.

Most orders are delivered within 15 days from the date of invoice. However, there may be delay in delivering to remote areas / villages and other towns as delivery is purely vested with courier companies.

If you wish to purchase multiple items and ship them to two or more different addresses, please place them as different orders.

Once the products are shipped from our location, we will send you the shipper’s reference number (airway bill number/docket number) through email/SMS.

We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.